Returns + Shipping
Return Policy:
1. Returns Eligibility:
- We accept returns within 30 days from the date of purchase.
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
- Some items are not eligible for return, including perishable goods, intimate or sanitary goods, and personalized items.
- To initiate a return, please contact us (info@shopskout.com) with your order details and reason for return.
- Once your return is approved, you will receive instructions on how to proceed.
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
- Upon receiving the returned item and verifying its condition, we will issue a refund to the original method of payment.
- Please allow up to [X] business days for the refund to appear in your account.
- We currently do not offer exchanges.
- If you receive a damaged or defective item, please contact us. We will arrange for a replacement or refund!
Shipping Policy:
1. Shipping Locations:- We currently ship within the USA.
- We offer standard shipping and expedited shipping options.
- Standard shipping typically takes 5 to 7 business days for delivery, while expedited shipping delivers within 2 to 3 business days.
- Please note that delivery times may vary depending on your location and other factors beyond our control.
- Shipping costs are calculated based on the weight of your order and your location.
- You can view the shipping cost at checkout before completing your purchase.
- Orders are typically processed and shipped within 2 business days of receiving payment.
- You will receive a confirmation email with tracking information once your order has been shipped.
- While we strive to deliver your order promptly, please understand that unexpected delays may occur due to weather conditions, customs procedures, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.
Please note that this return and shipping policy is subject to change without prior notice. If you have any further questions or concerns, feel free to contact our team for assistance.